Terms and Conditions

Overview

By accessing and using our website, you agree to be bound by these Terms & Conditions. These terms apply to all visitors, customers, and users of our services.

Products

We strive to ensure that all product descriptions, images, and pricing are accurate. However, minor variations in color, packaging, or appearance may occur due to the handmade and natural nature of our products.

Orders and Payments

All orders are subject to availability and confirmation. We reserve the right to refuse or cancel any order at our sole discretion. Payments can be made through the available online payment methods or Cash on Delivery, where applicable.

Pricing

All prices displayed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. Prices are subject to change without prior notice.

Shipping and Delivery

Orders are processed and dispatched within the estimated timelines mentioned on the website. Delivery times may vary depending on the destination and courier partner. Delays caused by unforeseen circumstances, weather conditions, or logistics partners are beyond our control.

Cash on Delivery

Cash on Delivery orders may be subject to verification before dispatch. We reserve the right to decline COD service for certain locations or customers with repeated order rejections.

Returns and Refunds

Due to the perishable nature of food products, returns are generally not accepted. In case of damaged, incorrect, or missing items, customers must contact us within 24 hours of receiving the order along with clear photographs for resolution.

Product Storage

Customers are advised to store products as instructed on the packaging. We are not responsible for quality issues arising from improper storage after delivery.

Intellectual Property

All content, including logos, images, text, graphics, and designs, is the property of the company and may not be copied, reproduced, or used without prior written permission.

Limitation of Liability

We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Privacy

Personal information provided by customers is handled in accordance with our Privacy Policy and is used solely for order processing, communication, and improving customer experience.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising out of the use of this website shall be subject to the jurisdiction of the courts of India.